Last Updated: 21 September, 2023
Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment information when you make a reservation or interact with our website.
- Reservation Details: We collect information related to your reservations, including your check-in and check-out dates, room preferences, and special requests.
- Usage Information: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited.
How We Use Your Information:
- Reservation Processing: We use your personal information to process and manage your reservations and to provide you with the services you requested.
- Communication: We may use your contact information to communicate with you about your reservation, updates, and promotional offers.
- Website Improvement: We use usage information and cookies to analyze website performance and improve our services.
- Marketing: With your consent, we may send you marketing communications about our hotel and services. You can opt-out at any time.
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who help us operate our website and provide services, such as payment processing and marketing.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, or property.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.